Ordering

Domestic orders are generally processed same day if received by 2:00pm (EST). International orders, require 1-3 days for processing. We are closed Sundays. All orders received after 2:00pm (EST) on Fridays will be processed the next Monday.

By Web:
Add the items to your “cart” and complete the order form.

Sales tax

Items sold by Worldmusic that are shipped to the following states may be subject to applicable sales tax: AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, NC, NE, NJ, NV, NY, OH, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI

Payment Methods Accepted

We accept MasterCard, Visa, American Express and Discover credit cards, and PayPal.

Checking the Status of Your Order

Login to our web site and under “My Account” under the Recent Orders section you can view the status of each order.

Backorders

Backordered items can no longer be added to your order, with the exception of Worldmusic titles. You will be able to use the “Notify Me” button on the product page to receive an email when that item is restocked and available to purchase.
If you have any orders containing backordered items you will be contacted via email if there are changes to your order.

Preorders

Preordered albums are those that have been announced but are not yet available from the manufacturer. You will be charged shipping and handling for preordered items with the same provisions as apply to all regular in-stock items.

Shipping

Shipping Methods & Rates

Worldmusic is not responsible for shipments that are considered lost or stolen.

To ensure an accurate delivery, please verify your contact and shipping information is accurate at time of purchase. Also be advised the estimated shipping dates provided at checkout are not guaranteed.

If your tracking information says the order has been delivered, but it has not arrived, you must contact Worldmusic within 5 business days. We are unable to attempt the claim process outside of this deadline.

Domestic Shipping Methods & Rates

Worldmusic offers the following shipment methods for domestic orders.

  • FedEx Ground Economy (FedEx Smart Post) – Standard shipping method for qualifying in-stock music order over $49.
  • Expected transit time is four to 12 business days.
  • Do NOT select this shipment method if the delivery location requires an access/gate code for entry.
    • This method does deliver to PO Boxes.
  • Once your shipment is in transit, we are unable to make any changes including but not limited to the following: address changes/corrections, redirections to hold at a FedEx location or be returned to Worldmusic or update the shipment to require a signature.

FedEx Home Delivery/Residential – Standard shipping method for qualifying in-stock music orders over $99.

  • Expected transit time is three to seven business days.
  • Orders over $250 will ship as signature required by default.

FedEx Overnight and FedEx 2-Day – Priority shipping methods.

  • These methods are expedited by not only FedEx, but also our warehouse.
  • As of March 2020, FedEx no longer guarantees transit time for Overnight or 2-Day shipments. Worldmusic is NOT responsible for any in transit delays and will NOT reimburse shipping costs.

UPS Ground, 2nd Day and Next Day Air – Customers may choose a shipping provider other than FedEx, but shipping costs will be charged. Worldmusic is not responsible for any delivery issues or delays.

USPS Priority Mail ®, USPS First Class Mail,  USPS Express Mail

Returns

Return Policy

Worldmusic , Inc. offers, as part of our industry-leading service, the finest, most durable packaging of any music mail-order business. In short, we know how to package and ship music and equipment so that it will arrive damage-free. But of course there are times when manufacturing defects exist that are not visible or audible until the packaging is opened. In the event that you are not satisfied with the physical or audible condition of your Worldmusic purchase, please take note of our return policies:

Within 30 days of purchase, we will accept returns of any physically or audibly defective or damaged item. We do not guarantee that you will like the music or recording quality of a LP or CD, and personal taste does not qualify as a reason for return. In lieu of a refund, Worldmusic will replace the damaged/defective items at our expense — a pre paid return shipping label will be provided — and in turn pay the shipping costs of a replacement item to the customer (Continental U.S. customers only). Worldmusic will not cover the cost of return shipping using other methods. Please package vinyl LPs to be returned in their original packaging. The customer assumes all responsibility for any packages that are lost, stolen or damaged in return transit.

In the case of international orders, Worldmusic will only ship a replacement item as part of a $50-minimum subsequent order. If a refund is preferred items in their entirety must be returned in full at the customer’s expense of return.

In order to return an item, the customer must obtain a Return Merchandise Authorization Number (RMA#) from Worldmusic by filling out a support request ticket. An RMA# must be requested by the customer by no later than 30 days from the time that they purchased the item in question. If after 30 days from purchase no RMA# has been requested, the sale of that item becomes final.
Once an RMA# has been issued, the customer is to write that number on the outside of the box being returned to Worldmusic . In the case of a piece of equipment or hardware, DO NOT write on the product box or container. You can write the RMA# on a piece of paper and tape that to the product box.

Each return must include a written description of exactly what is defective and why the item is being returned. Please be specific. For example, if an LP is being returned due to inordinate surface noise, describe exactly where in the record (side, track, minute, second) the defect occurs.

All returns must be received by Worldmusic no later than 15 days from the time the RMA# was issued. If after 15 days the product is not returned to Worldmusic , that RMA# becomes invalid.

Please note: From the time Worldmusic physically receives your returned item(s), it may take up to two weeks to issue your replacement. We appreciate your patience. Please refrain from checking on the status of your return prior to the two week allowance period.

There will be a 30% restocking fee for the return of any non-defective merchandise.

Privacy & Security

Our Online Secure Ordering System

We make every effort to ensure that your purchasing experience at Worldmusic, Inc. is secure. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. and are certified by GoDaddy, an authority in online security services.